Profile Settings

Manage your personal information and account security at Settings > Profile (/settings/profile).

Personal information

The profile form contains the following fields:

• Name — required; displayed across the platform.
• Email — your login address. Changing it requires you to enter your current password, and a verification link is sent to the new address. You must click that link to confirm the change.
• Company — read-only. If your account is associated with more than one company, a company switcher appears so you can change the active context; the field itself cannot be edited here.

Profile photo

Click Upload photo (or hover over your avatar and click the camera icon) to replace your profile photo. Accepted formats: JPEG, PNG, or WebP, 2 MB maximum.

Updating your information

1. Navigate to Settings > Profile.
2. Edit your name or email as needed.
3. If you changed your email, enter your current password in the field that appears.
4. Click Save Changes.

Password management

This section is only shown for accounts that use email/password login. It does not appear for OAuth accounts (Google, Microsoft, or Okta).

Changing your password

1. Scroll to the Change password section.
2. Enter your current password.
3. Enter a new password (minimum 8 characters).
4. Enter the new password again in Confirm new password.
5. Click Save Changes.

OAuth accounts

If you signed in through Google, Microsoft, or Okta, password management is handled by your identity provider. The change-password section is hidden for your account, and you will see an "OAuth account" notice instead.

Two-factor authentication (2FA)

The Two-factor authentication section appears only for email/password accounts. OAuth users do not see this section because authentication is delegated to the OAuth provider.

From this section you can:

• Enable 2FA using an authenticator app (TOTP).
• Disable 2FA if it is currently active.

Note for administrators: Requiring 2FA for all users in your organization is an admin-level action and is not configured from this page. Contact your account administrator or refer to your organization's security policy.

Email verification

If your email address is unverified, a banner appears at the top of the profile form. Click Resend email to get a new verification link sent to your current address.

Troubleshooting

I cannot edit the Company field. The company field is always read-only on this page. To change your company association, contact your MSP administrator.

I do not see a 2FA section. Your account uses OAuth login (Google, Microsoft, or Okta). 2FA is managed by your identity provider, not by xClause.

I changed my email but cannot log in. Check your inbox (and spam folder) for a verification link sent to the new address. Until you click the link, your previous email address remains active for login.

I need to reset my password. Use the Forgot password link on the sign-in page, or contact support at support@xclause.com.